Room was clean and spacious. Staff were nice and very accommodating to our request. Whole check in and check out process was a breeze. The hotel itself is just in front of Podium and 3-5mins walk to SM Megamall so everything was accessible. The hotel even gave us a treat, a delicious slice of cheesecake because we’re celebrating our monthsary. My partner and I appreciate that kind gesture.
Hotel services were good, clean rooms and comfortable stay. Rooms are good for families and they make sure to keep the guest aware of the hotel policies.
Maybe something to improve, since we booked 2 bedroom suite for a family of 4 adults we observed that the masters comfort room needs further sanitation in which I explained to the staff before we checked out.
Everything is good except for the leak on the bidet because it turned the bathroom floor a swimming pool. 😅 engineering team immediately sent someone to fix it and maintenance cleaned it up as well. But a bit of a hassle though for someone who would like to have a relaxation that's why we booked for a hotel.
The towels were not the usual new clear white towels we get from other hotels we go to. It was rough on the skin. There was no ready vault in the room, we had to request for it. The lighting in the room seemed lacking. Furniture needs improvement & change. Breakfast was good though. The location is ideal.
JJhazmhineIt has been multiple times that I’m visiting this hotel, nothing has been change aside the buffet breakfast, one of the remarkable this hotel has to offer aside from the spa is their buffet breakfast that has a lot of variety, and options but today I’m a bit disappointed, I’m looking for their starters but unfortunately it’s all has brown, they don’t serve the cheesy dynamite, same options lng kaya mukang marami, before they do have the corned beef, sausages I mean super sarap sa eyes Pati ung coffee nila out of order, kaya nakakad since I’m a coffee lover but kuddos to their TV they have NETFLIX AND YOUTUBE na kaya kahit papano we enjoy the room dati kc pang old school ung tv nila na may mga channels. But overall it’s fine sana lng ibalik nila ung super yummy na breakfast.
MMary Ann TupilRoom was nice and big, spacious. The big work/office table was beside the window with a nice view of Exquandra Tower. Hotel was close to Metro Tent Convention center where we had a conference for 3days. Hotel is in a very convenient location. Serenitea and Lawson and Uncle John’s on ground floor. Thank you! it was a good peaceful stay ;)